Last Updated - 25/01/2022
1 Van 1 Man Removals Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://www.1van1man.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with Ourobligations and your rights under the law.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
|“Cookie”||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and|
|[“Cookie Law”||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;]|
2. Information About us
Our Site is owned and operated by 1 Van 1 Man Removals, a limited company registered in England under company number 09007596.
Registered address: 18 Kingfisher Reach, Boroughbridge, York, North Yorkshire, YO51 9JS
Data Protection Officer: Dale Gosine.
Email address: [email protected].
Telephone number: 01904 390 906.
Postal Address: 7 Lawnswood Drive, York, North Yorkshire, YO30 5QL
3. What Does This Policy Cover?
4. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
5. What Are My Rights?
Under the GDPR, you have the following rights, which We will always work to uphold:
For more information about Our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
6. What Data Do We Collect?
7. How Do You Use My Personal Data?
Under the GDPR, We must always have a lawful basis for using personal data. This may be because the data is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data, or because it is in Our legitimate business interests to use it. Your personal data may be used for the following purposes:
With your permission and/or where permitted by law, We may also use your personal data for marketing purposes, which may include contacting you by email telephone, text message or post with information, news, and offers on Our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
8. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
9. How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.
10. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to one important exception.
In some limited circumstances, We may be legally required to share certain personal data, which might include yours, if we areinvolved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
11. How Can I Control My Personal Data?
12. Can I Withhold Information?
You may access Our Site without providing any personal data at all.
13. How Can I Access My Personal Data?
If you want to know what personal data We have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally, We aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date We receive your request. You will be kept fully informed of Our progress.
All Cookies used by and on OurSite are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
The following first-party Cookies may be placed on your computer or device:
|Name of Cookie||Purpose|
|_utmc||Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the _utmb cookie to determine whether the user was in a new session/visit.|
|PHPSESSID||An identifier cookie that recognises your session of the website which helps store data on the site.|
Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve OurSite and the services offered through it.
The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
15. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: [email protected].
Telephone number: 01904390906.
Postal Address: 76 Clifton, York, North Yorkshire, YO30 6AW.
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if We change Our business in a way that affects personal data protection.
The below reviews are from certified clients on Google who moved with us... nom nom
Excellent Service! I would highly recommend them. We forgot to confirm our removal via email. The day of the removal I woke up at 4.30am with a doubt I realize that the removal firm was indeed not confirmed (my fault). I called the manager Dale who managed to save the day by organising a last-minute team. The guys did a fantastic job, dismantling/reassembling an expensive ottoman bed and taking it up to the second floor through an incredibly tight staircase without a scratch. They wrapped and protected everything, also items which really didn't need any protection. Everything has been moved without a scratch to the furniture and the premises. And the price was not even comparable to other moving companies in York. I have been charged lucrative quotes from other companies, given that we did all the boxes, we had very few furniture (one king bed, a sofa, table and chairs) and the old and new places were just 3 roads away. I could not believe how different the quotes were and I could not understand how to justify such a huge difference. We eventually decided to take the "risk" to go with 1 Van 1 Man Removals who quoted us a fraction of the others. I am so pleased we decided to go with them, I cannot imagine what more they could have done! Highly recommended. Just remember to confirm your booking by email.
We had a great experience moving with this Removals firm we hired in York and would recommend to others. From the efficiency and approachability of the admin team who help us book in to the reliable and cheerful packers and movers of 1 van 1 man. They were prompt, qualified and they made moving to a new house amazingly stress free! Thank you so much, you were all totally amazing! I couldn’t have asked for a better service!
My wife and I decided to move out of London to York. We were extremely worried about how we're going to take all our furniture with us all the way to York from London. Fortunately, 1 Van 1 Man Removals are true professional movers. The moving team that showed up on the day was quite competent and very polite. High standard removal service at a fair price. Thanks, guys!
Dale and his crew were professional and polite. Packed everything with great care and consideration. Arrived in Devon with no delays and unpacked with no damage to any items! Awesome!
Moved from York to Cambridge, Contacted 6 removal companies within York. But 1 Van 1 Man gave us the best quote including good communication thru emails and phone calls, the process was brilliant. We even ordered boxes through their box shop at the last minute and it was delivered straight to our door on time. Have already recommended this company to all my friends!
Good communication before moving, showed up on time, very well-organized. Moved from a 3-bed semidetached to house in Scotland. They loaded the van on the day and delivered all my household items the next day without damage. Really happy customer, great company, excellent team could not ask for more!
From the initial enquiry to the delivery of the piano I was impressed by the professionalism, communication and service we received. Everything happened on time and both men were friendly, polite and helpful. We will have more things to move and will definitely use 1van1man removals again. Thanks lads.
Amazing service and very efficient! Came on time, helped me carry the double sofa bed up! Very competitive price as well. Dale was also very friendly. Overall will highly recommend and definitely use them again in the future if when needed. Thanks again.
Booked 1 Van 1 Man to transport musical instruments to a concert venue in York with 48 hours notice. They were professional, flexible and friendly and I would be happy to use them again.
The team arrived on time were very courteous, professional and efficient. While we all knew I was paying by the hour they came in well under other moving companies in York who quoted me fixed prices. I would recommend them and most certainly use them again if needed.
Very easy move with Dale and his lifter n shifter on the day, James. Both really courteous and easy to work with. I had a guy to help me out and they were happy to work with him. I had to move stuff from two locations to a third. All done smoothly and efficiently - everything securely loaded and fixed in the van, everything unloaded to where I wanted it. Dale had also advised me where to get packing materials in York as I'd been let down by a courier. I would recommend 1 Van 1 Man - you get flexible, sympathetic, efficient service at a very good price. What are you waiting for? Move. (I feel well qualified to write this as I have moved 5 times in 12 years and used 5 removal companies including 1van1man)
Mike and Dave made the perfect team to help me move a 2 bed house on my own - After a quick look around and confirming what was going on the van they cracked straight on, dismantling wardrobes that wouldn’t fit down the stairs, loading boxes and negotiating a very large prickly Holly tree (well done Mike, you were a trooper!) Once at my new home they unloaded quickly and efficiently (thanks to Dave’s expert Tetris loading skills) and kept checking in with me where I needed all my furniture and belongings put. This is the second time I have used 1van1man and I will continue to do so. They made the move feel so easy, especially as it was just me as my husband was at work. Friendly, professional and expert furniture dismantle and re-build skills - take the stress out of your move and just get 1van1man. Promise you - they’re ace !
Outstanding Motorcycle moving service provided by York company -1 Van 1 Man. I had a motorcycle moved from Selby to Leeds. Bike was collected with ease and the van was kitted out, they delivered on time as promised. They updated me throughout the whole journey… cheers!
I’ve used 1 Van 1 Man twice now in 3 years and recommend Dale and his crew with the highest regards. Phenomenal professionalism, customer service and absolute good people. There aren’t enough accolades I can use! I’ll be booking them again in the future and advise you do too!
Positive: Professionalism, Punctuality, Responsiveness, Value Amazingly quick, efficient, friendly and professional service who came at the drop of a hat! Wouldn’t use anyone else now we’ve found these guys. Awesome!
I asked 1 Van 1 Man to deliver my piano to my new place of work, and the service they provided was exceptional. They were very easy to contact, as it ended up being a last-minute arrangement. They delivered it with great care and were very friendly and professional. A great service, and I would highly recommend.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value - Very friendly, helpful lads! They had bother getting my big sofa out of the house but persevered until it was out! Thank you for your help! I would definitely use them again, great service. Five stars ⭐️⭐️⭐️⭐️⭐️